Privacy & Cookies Policy

1. Who we are

This website, the-golden-panda.com, is operated by:

Golden Panda Technologies LTD is the data controller for the personal data described in this policy. We handle personal data in line with the EU/UK General Data Protection Regulation (GDPR) and other applicable privacy laws, including Israeli privacy law where relevant.

2. Information we collect

We aim to collect as little personal data as possible:

• Contact details you choose to share. When you contact us by email, WhatsApp or another channel, we receive the details you provide (such as your name, email address, phone number and the content of your message).
• Client portal accounts. If you are a client and sign in to our client portal, we process your name, email address and login credentials in order to authenticate you and show you your own dashboard.
• Technical and analytics data. Only if you consent via our cookie banner, we may collect anonymised usage data (pages visited, device type, approximate location) through analytics tools.

We do not knowingly collect personal data from children, and we do not sell personal data to anyone.

3. How we use your information

• To respond to your enquiries and communicate with you about projects.
• To provide services to our clients, including access to the client portal.
• To understand how the site is used and improve it (analytics, only with your consent).
• To comply with legal, accounting and tax obligations.

Our legal bases under the GDPR are: your consent (analytics cookies), performance of a contract or pre-contractual steps (enquiries and client services), and our legitimate interests in running and protecting our business.

4. Cookies

This site uses only strictly necessary cookies to function. Any analytics or marketing cookies (for example Google Analytics or the Meta Pixel) are loaded only after you give consent through our cookie banner. You can change or withdraw your consent at any time via “Cookie settings” in the footer of our homepage.

5. Who we share data with

We share personal data only with trusted service providers that help us run this website and our business, acting under our instructions, such as our website hosting provider, our client-portal authentication provider, and our business email provider. We may also disclose data where required by law.

6. Data retention

We keep personal data only for as long as needed for the purposes above: enquiry correspondence for as long as it stays relevant to a potential or ongoing engagement, client records for the duration of the engagement plus any period required by law, and consent records for as long as the applicable regulations require.

7. International transfers

Some of our service providers may process data outside the EU/EEA. Where that happens, we rely on appropriate safeguards such as the European Commission’s Standard Contractual Clauses or an adequacy decision.

8. Your rights

Under the GDPR you may request access to, correction of, or deletion of your personal data; ask us to restrict or object to its processing; request portability of data you provided; and withdraw consent at any time. You also have the right to lodge a complaint with your local data protection authority — in Cyprus, the Office of the Commissioner for Personal Data Protection.

To exercise any of these rights, email info@the-golden-panda.com. We will respond within the timeframes required by law.

9. Changes to this policy

We may update this policy from time to time. The “Last updated” date at the top of this page shows when it was last revised.

10. Contact

Golden Panda Technologies LTD · Louki Akrita, Pediaios, 1100 Nicosia, Cyprus · info@the-golden-panda.com